I am a former patient of Dr. Hays who switched to Helena OBGYN after he retired. While my experience with the provider at that office was sufficient, my experience with the office itself has been far from professional. After a recent experience (following several others), my husband and I decided it was in our best interest to switch to another provider. I am excited to join with Carol Kolar for the remainder of my pregnancy, but the main reason I am writing this is for the reception team. During my time with Dr. Hay, and during my phone call where I was clearly unhappy with my experience at the other office, the receptionists have ALWAYS been warm, welcoming, understanding and far exceeding of my expectations. I actually look forward to seeing and speaking with this offices reception team and am so excited to come back for a better experience all around, and to feel the love, encouragement and acceptance of a truly caring and amazing patient care oriented team.